Question 1

Who is GablePing for?

Accepted Answer

GablePing is for home-service business owners who want to receive quote requests through a public form and review those requests in an admin lead inbox.

Question 2

What information does a quote request collect?

Accepted Answer

The form asks for project details, the requester’s name and email address, and an optional phone number.

Question 3

What happens after someone submits a request?

Accepted Answer

The request is saved for the business to review. The confirmation page shows the requester a reference to keep. A submitted request is not itself a quote or a confirmed appointment.

Question 4

What can I configure as an owner?

Accepted Answer

You can set a business name, optional business phone, contact email, and service area; choose contact channels (SMS, email, or phone); and set whether to respect business hours, a timezone, and weekly hours. These are setup preferences and do not mean automated follow-up is active.

Question 5

Where do incoming leads appear?

Accepted Answer

Authorized admins can open Leads at /admin/service-requests to search by request reference or contact, filter by status, review submitted answers, update a request’s status, and save a private note.

Question 6

Does GablePing provide AI follow-ups or book callbacks?

Accepted Answer

Owners can prepare an AI-assisted follow-up draft for a quote request. When phone contact is enabled and at least one 30-minute callback window is configured, the draft includes a private link where the requester can choose an available time in the business timezone. A callback is confirmed only after the requester selects a slot. Bookings reserve time in GablePing and do not sync with an external calendar. Email delivery requires email contact, a valid lead email, allowed business hours, and a supported verified outbound provider. No outbound provider adapter is currently registered, so drafts remain unsent until one is registered and verified.